Supporting Steven Bartlett & Flight Story to unlock Senior Talent for In-Office based roles

Flight Story is a high-growth media and content production company operating in competitive, specialist verticals. As the business scaled, Flight Story partnered with Urban Digital to unlock senior talent for a series of full-time, in-office roles that had remained unfilled for several months in a market increasingly biased toward hybrid and remote work.

With leadership bandwidth stretched and traditional recruitment channels failing to deliver, Flight Story required a strategic hiring partner capable of reframing the opportunity, accessing passive talent, and closing critical roles that other recruiters had been unable to fill.

The Challenge:

Flight Story faced a number of compounded hiring challenges:

• Multiple senior vacancies stalled for months with limited candidate traction

• Mandatory full-time, in-office roles in a market favouring hybrid and remote working models

• High expectations for experienced talent in competitive, niche sectors

• Traditional job ads and inbound applications underperforming

• Internal recruitment capacity stretched, requiring an external strategic partner

Our Approach:

Urban Digital took a consultative, insight-led approach to reposition the opportunity and engage the right candidates:

• Reframed Flight Story’s value proposition to make in-office roles compelling to senior, high-calibre talent

• Conducted direct headhunting of passive, high-potential candidates who were not actively on the market

• Crafted tailored outreach and messaging focused on long-term vision, impact, and growth trajectory

• Delivered rigorous pre-screening, competency assessments, and high-quality shortlists

• Managed end-to-end interview coordination, offers, and onboarding, including candidates who would not have taken an initial approach via traditional channels

Our Results:

The partnership delivered immediate and lasting impact:

• 4 senior hires successfully placed, relieving pressure on existing teams

• Closed critical vacancies that had previously stalled, where other recruiters had been unsuccessful

• Strengthened and protected the in-office culture that Flight Story wanted to preserve

• Enabled leadership to refocus on growth, confident that key roles were filled with the right talent